Refund policy

We want you to love your purchase from B Lew Luxe Collection. If you are not completely satisfied, eligible items may be returned within 14 days of delivery.

Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging attached. Proof of purchase is required.

Non-returnable items include:

Final sale or clearance items

Personalized or custom-order items

Furniture that has been assembled, used, altered, or damaged after delivery

Items returned without original packaging or tags

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging.

Once an approved return is received and inspected, refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

Shipping charges are non-refundable unless the return is due to an error by B Lew Luxe Collection.

For return assistance, please contact us through the contact information provided on our website.